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Protecting lone workers is a core responsibility for all retailers, says Interface


The fundamental responsibility of every employer to their employees is to eliminate health and safety risks for every worker, including those working alone,” advises Matt Smitheman, Principal Solutions Consultant, Interface Security Systemsa leading managed service provider providing enterprise security, managed network, UCaaS and business intelligence solutions to distributed enterprises.

As retailers continue to adapt their business models, many are increasingly relying on lone workers for opening, closing, third shifts, curbside deliveries and other outside customer interactions. traditional shop premises. While lone employees play a critical role in keeping these businesses going, they are at higher risk of experiencing workplace threats with around 48% of HR professionals reporting that their organization has witnessed workplace violence*.

Workplace violence and safety issues make it difficult to retain and hire talent in a tough job market. At times like these, greater attention must be paid to strengthening security measures for isolated employees. Security professionals are looking for ways to add another layer of protection for their associates when working alone, for locations with limited or no protection, or to extend security coverage outside of a building. of business.

Asset and risk protection professionals should implement a comprehensive lone worker security policy and align with innovative solution providers to leverage technology, services and training to protect employees and assets.

Matt Smitheman of Interface Security Systems joins Jim Mires, Vice President of Loss Prevention and Security at Sally Beauty, and Tim Lapinski, Vice President, Enterprise Risk Management at Helzberg Diamonds to present a session on best practices for protecting isolated and mobile employees at the RILA (Retail Asset Protection Conference) Tuesday, April 26, 2022, from 11:15 a.m. to 12:00 p.m.

During this session, attendees hear about the latest technologies and best practices that have been implemented by these leading retailers to implement a comprehensive employee protection strategy. More specifically, they will learn:

  • What is a lone worker and why should companies care now?
  • Safety and Security Challenges Facing Lone and Mobile Workers
  • State-of-the-art technology solutions and advanced security monitoring options
  • How to train lone workers to deal with emergencies
  • How Retailers and Security Service Providers Can Globally Partner to Improve Employee and Customer Safety

For more information on best practices to protect lone workers, see: 5 Essential Steps to Creating a Lone Worker Safety Policy

*Source: SHRM (Society for Human Resource Management) survey


About Interface Security Systems

Interface Security Systems is a leading managed service provider offering business security, managed network, UCaaS and business intelligence distributed enterprise solutions. We improve security, streamline connectivity, optimize operations and reduce IT costs, maximizing return on investment for the nation’s leading brands. Learn more and follow us on our blog Make it happen and on LinkedIn.